company info
Company Info
Questions?
CALL US
250-624-2111 or
Toll-free 1-888-622-6262
Our call centre is open:
- Mon to Fri – 8:30am to 6pm
VISIT US IN PRINCE RUPERT
248 3rd Avenue West
Prince Rupert, BC
Our storefront is open:
- Mon – 9am to 5pm
- Tue – 9am to 5pm
- Wed – 9:30am to 5pm
- Thu – 9am to 5pm
- Fri – 9am to 5pm
VISIT US IN TERRACE
2709 Kalum Street (South of Highway 16)
Terrace, BC
Our storefront is open:
- Mon to Fri – 10am to 4pm
EMAIL US
Customer Service Inquiries
citywest@cwct.ca
Business Telephone Inquiries
dispatch@cwct.ca
Internet Inquiries
internet@cwct.ca
Administration Inquiries
administration@cwct.ca


Donation / Sponsorship Guidelines
CityWest receives requests for donations on a weekly basis from all of the communities that we service. Every request we get is for a worthy cause. Although CityWest would like to satisfy every request, we simply cannot. We use the following criteria to evaluate each donation request. Requests are also based on budgetary considerations, and we caution that meeting all of the following criteria does not guarantee that CityWest will make the donation.
Donations Criteria
· Recipient of the donation must be from a community we service.
· Request must be related to the areas of health care, arts & culture, sports, education, information technology or social services.
· Request for the donation must include a letter with an explanation of how the project/event is benefiting their group or community.
· CityWest must receive recognition for the donation.
CityWest does not provide donations or sponsorship to:
· Individuals (excludes scholarships)
· Organizations with either political or religious affiliation
· Advertising, promotion or telephone solicitations of any kind
· Retroactive requests
Please send donation requests to:
CityWest Cable & Telephone Corp.
Att: Marketing Dept.
248 Third Ave West
Prince Rupert, BC V8J 1L1
Or email to: marketing@cwct.ca