There are several convenient ways to pay your CityWest invoice:

Pay With Your Visa or Mastercard (Click on My Account on our home page)
You can pay via our website. You will need a password to access this service - please call us at 1-800-442-8664 or 250-624-2111 if you live in Prince Rupert to arrange for your password.

Pre-Authorized Payments
Want to make your life easier? Complete a preauthorized payment form from CityWest (or drop by or call us at 1-800-442-8664 and we will mail you one) and your payments will automatically be deducted from your bank account or credit card every month! You'll receive an invoice for your records, but you won't have to remember to pay your bill. Payments are withdrawn on the 25th of each month. If the 25th falls on a weekend or holiday, your payment will be processed on the previous or next business day.

By Mail
You can mail your cheque payments to:

CityWest Cable & Telephone
248 3rd Ave W
Prince Rupert, BC
V8J 1L1

Please make your cheque payable to "CityWest Cable and Telephone" and reference your CityWest account number. If we have not received the cheque by the last day of the month, late charges will apply.

Internet /Telephone Banking
Arrange through your financial institution to pay your phone bill by telephone or by the Internet. The vendor to choose is CityWest Cable & Telephone or CityWest Telephone depending on your bank.
Important Note: When you pay at the bank, to avoid late charges, please allow 5 business days for processing. CityWest does not automatically receive your payment from the bank when the payment is made.

In Person
Pay in person at CityWest in Prince Rupert or Terrace via the cashier, or drop off your payment in our quick pay slot. If the office is closed, please use the payment slot on the main door for your convenience.