CALL US
250-624-2111 or Toll-free 1-888-622-6262
Our call centre is open Mon to Fri – 8:30am to 6pm

FAX
250-627-0905 or Toll-free 1-866-387-7964 

VISIT US IN PRINCE RUPERT:
248 3rd Avenue West
Prince Rupert, BC

Our storefront is open Mon, Tue, Thu, Fri from 9am to 5pm, Wed 9:30am to 5pm.

VISIT US IN TERRACE:
2709 Kalum Street (South of Highway 16)
Terrace, BC

Our storefront is open Mon to Fri from 10am to 4pm .

EMAIL US 

Customer Service Inquiries
citywest@cwct.ca

Business Telephone Inquiries
dispatch@cwct.ca

Internet Inquiries
internet@cwct.ca

Administration Inquiries
administration@cwct.ca

EMERGENCIES / REPAIRS 

For Cable After Hours Emergencies:
1-866-406-8113 (toll-free)
250-624-8113 (in Prince Rupert)

For Telephone Repairs in Prince Rupert:
Dial 611