“I sincerely appreciate your technician for taking the time on the long weekend to provide assistance and make the house call to my folks. They were so happy to have the TV working again and my Dad was very impressed with the service the tech provided Saturday morning. My confidence in CityWest has been restored, and I would not hesitate to recommend the services of CityWest. I cannot state enough times my sincerest appreciation for the "over the top" service he provided my parents this weekend.”
Improved Wireless Experience Kitimat
Starting April 2017 we're providing our digital customers with an improved wireless experience. Customer with Quantum 50 and 125 Internet services can now rent a wireless router directly from us for $2.50/month to improve their wireless experience.
If you're wondering how adding a router will improve your wireless experience, we'll break down the difference between a modem and router below.
The modem bridges the gap between your home network and your Internet service provider. It sends, receives, and converts data so you can use the Internet.
The router routes your Internet connection from one physical connection to multiple devices, letting your devices have access to both the Internet and eachother. The router also adds protection to your devices because they aren't directly exposed to the Internet.
To learn more about our new improved wireless solution or to request a wireless router call us at 1-800-442-8664