“We've been a CityWest customer for over 25 years, and there are a lot of reasons why we've stayed with them so long. Not only does CityWest have a range of great products, but they're also deeply invested in the North by employing local people and sponsoring non-profit organizations. We're proud to support a company that supports our communities so well, and we're looking forward to another 25 years.”
Glenn Saunders, Cow Bay Gift Galley & Skeena Landing
Terrace / Thornhill
Our customers asked for a faster Internet
product so we delivered with Quantum 125
Introducing Quantum 125, CityWest's newest Internet service. Our customers asked for a faster speed Internet product, so we developed Quantum 125 for all of your streaming, gaming, and browsing needs with the security of no data caps.
Residential customers can purchase Quantum 125 for $80/month with standard modem rental included. Prices are even lower when you purchase Quantum 125 in a bundle.
- Download at speeds up to 125 Mbps
- Upload at speeds up to 10 Mbps
- Unlimited monthly data
- Exceptional technical support
To sign up for Quantum 125 or learn more call us at 1-800-442-8664.
To obtain speeds over 100Mbps on a wired connection, customers will require a gigabit network adapter on their device. Most devices sold in the last few years will have a gigabit network adapter but some older devices will only have adapters that support maximum speeds of 100Mbps. To find out if your device has a gigabit network adapter you can check the manufacturer’s manual or website.
Customers using wireless devices that do not support wireless 802.11ac may have issues obtaining speeds of 125Mbps. Most wireless devices sold today do support this protocol, but older devices that only support wireless 802.11g or 802.11n may have trouble obtaining speeds over 100Mbps.
Wireless connectivity can also be impacted by variety things. Here are some of the most common offenders:
barriers (walls, floors, ceilings, windows)
distance from router
household devices (microwaves, baby monitors, cordless phones)
other nearby wireless networks
All of these limitations are independent of technology and will affect both coax and fibre customers.
Internet usage is subject to the CityWest Acceptable Use Policy