kitimat
Digital Cable TV
Questions?
CALL US
250-624-2111 or
Toll-free 1-800-442-8664
Our call centre is open:
- Mon to Fri – 8:30am to 5:30pm
VISIT US IN PRINCE RUPERT
248 3rd Avenue West
Prince Rupert, BC
Our storefront is open:
- Mon – 9am to 5pm
- Tue – 9am to 5pm
- Wed – 9:30am to 5pm
- Thu – 9am to 5pm
- Fri – 9am to 5pm
VISIT US IN TERRACE
2709 Kalum Street (South of Highway 16)
Terrace, BC
Our storefront is open:
- Mon to Fri – 10am to 4pm
EMAIL US
Customer Service Inquiries
citywest@cwct.ca
Business Telephone Inquiries
dispatch@cwct.ca
Internet Inquiries
internet@cwct.ca
Administration Inquiries
administration@cwct.ca
Set-Top Boxes
To view the set-top boxes that we have to offer, please click here.
Here are the User Manuals for our set-top boxes:
DCT 700
DCT 2512
DCT 3080
DCT 3416
DCT 6200
DCT 6412/6416
DCX 700
DCX 3200
DCX 3400
For detailed instructions on how to use the Interactive program guide please consult the following:
For DCT 700, 2512, 6200 and DCX 3200 - Passport DCT Manual
For DCT 3080, 3416, 6412, 6416, and DCX 3400 - Passport Echo Manual