latest news
Questions?
CALL US
250-624-2111 or
Toll-free 1-888-622-6262
Our call centre is open:
- Mon to Fri – 8:30am to 6pm
VISIT US IN PRINCE RUPERT
248 3rd Avenue West
Prince Rupert, BC
Our storefront is open:
- Mon – 9am to 5pm
- Tue – 9am to 5pm
- Wed – 9:30am to 5pm
- Thu – 9am to 5pm
- Fri – 9am to 5pm
VISIT US IN TERRACE
2709 Kalum Street (South of Highway 16)
Terrace, BC
Our storefront is open:
- Mon to Fri – 10am to 4pm
EMAIL US
Customer Service Inquiries
citywest@cwct.ca
Business Telephone Inquiries
dispatch@cwct.ca
Internet Inquiries
internet@cwct.ca
Administration Inquiries
administration@cwct.ca
Latest News
News Release - CityWest Diamond Sponsor for Prince Rupert's 100th Birthday.
March 10, 2010
CityWest Cable and Telephone Corp., was the diamond sponsor for the City of Prince Rupert’s 100th birthday celebration sponsoring the evening fireworks display. As the diamond sponsor CityWest was given the honour of introducing Dr. Bill Hick, the guest speaker at the Centennial luncheon
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News Release - CityWest Installs Pro-active Network Monitoring System
March 9, 2010
Terrace, BC. CityWest Cable and Telephone Corp., the largest television provider in the northwest, today announced the installation of a new network monitoring system provided by Arcom Digital.
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News Release - CityWest adds more HD
March 8, 2010
CityWest Cable and Telephone Corp., the largest television provider in the northwest, today announced the addition of Golf HD and TLC HD, to its Digital HD-Pack2.
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News Release - CityWest adds Multicultural channels.
March 8, 2010
CityWest Cable and Telephone Corp., the largest television provider in the northwest, today announced the addition of Omni 1 and Omni 2 two multi-cultural channels to it’s Digital Picks line-up.
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51st All Native Basketball Games To Be Aired on TV-10
February 15, 2010
CityWest's TV-10 will be broadcasting numerous games from the 51st Annual All Native Tournament.
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EVDO Network Turned On In Prince Rupert
February 5th, 2010
Your cell phone just got faster!
CityWest and Northwestel have completed upgrades to the downtown cellular sites. This will upgrade the current 1x service to 1xEV DO (commonly referred to as EVDO.
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Olympic Torch Lighting Ceremony Aired on Channel 10
February 3, 2010
The Olympic Torch Relay Community Celebration in Prince Rupert will be aired on Channel 10 Wednesday (Feb 3) and Thursday (Feb 4) at 5pm and 8pm.
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Business Line Rate Increase Effective March 1, 2010
January 27, 2010
Under the terms of CRTC Decision 2009-788, CityWest has applied to the CRTC to implement a rate increase effective March 1, 2010.
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News Release - CityWest purchases new building in Kitimat, BC
December 29, 2009
CityWest announced today the purchase of a building in Kitimat at 172-174 5th Street. The location will serve as the base of operations for it’s new services coming soon to Kitimat.
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News Release - Completion of Fibre-link between Terrace and Kitimat
December 23, 2009
CityWest announced today the completion of a 65 KM fibre-optic link between Kitimat and Terrace. The fibre-link is the final phase of CityWest’s “Kitimat upgrade project” the company announced in January 2009.
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Q & A on Kitimat upgrade project
December 23, 2009
Short Q&A on the Kitimat upgrade project.
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Notice of Planned Maintenance - Internet in Terrace.
December 23, 2009 10:59a PST
...the Internet department will be performing an upgrade to our systems in Terrace on January 6th, 2010...
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1st Annual CityWest Text-a-lympics a Success
On Tuesday, December 8, CityWest held our 1st annual Text-a-lympics. The atmosphere was tense, but a winner emerged after 7 heats of texting. 18 year old Jon Baguio texted his way to a $500 CityWest gift card.
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News Release - CityWest adds Penthouse TV to Digital Cable
December 8th 2009.
CityWest Cable and Telephone Corp., the largest television provider in the northwest, today announced the addition of Penthouse TV , one of the world’s leading adult entertainment brands, to its Digital Spice Pack.
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CityWest Internet Customers Being Blocked From Emailing to Hotmail Addresses
November 26, 2009
Currently, CityWest Internet customers are being blocked from emailing to Hotmail email addresses.
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DELETE Emails Requesting Your Username and Password
Never respond to an email that requests your username or password. CityWest would never request such information by email.
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Notice of Bandwidth Management Policy
November 5, 2009
Effective January 6, 2010, CityWest will begin using a network management technique known as "traffic shaping" or "bandwidth shaping".
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CityWest Digital Cable Launches Nickelodeon
November 4, 2009
CityWest announced today the addition of Nickelodeon, one of the world's leading entertainment brands for kids, to its Digital Family Pack on channel 87.
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New Legislation To Prevent Cell Phone Use While Driving
Effective January 1, 2010 the use of handheld cell phones, portable electronic devices and text messaging while driving will not be permitted, according to new legislative changes made yesterday. Only hands-free cellphones and devices that require one touch to activate will be permitted.
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Terrace Office Now Open
CityWest is pleased to announce that our Terrace customer service office is now open at 2709 Kalum Street. We are open Monday to Friday from 10am to 4pm.
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