latest news
Questions?
CALL US
250-624-2111 or
Toll-free 1-888-622-6262
Our call centre is open:
- Mon to Fri – 8:30am to 6pm
VISIT US IN PRINCE RUPERT
248 3rd Avenue West
Prince Rupert, BC
Our storefront is open:
- Mon – 9am to 5pm
- Tue – 9am to 5pm
- Wed – 9:30am to 5pm
- Thu – 9am to 5pm
- Fri – 9am to 5pm
VISIT US IN TERRACE
2709 Kalum Street (South of Highway 16)
Terrace, BC
Our storefront is open:
- Mon to Fri – 10am to 4pm
EMAIL US
Customer Service Inquiries
citywest@cwct.ca
Business Telephone Inquiries
dispatch@cwct.ca
Internet Inquiries
internet@cwct.ca
Administration Inquiries
administration@cwct.ca
Notice of Planned Maintenance - Internet in Terrace.
At CityWest we are continuously working to improve the quality of our services. In keeping with this, the Internet department will be performing an upgrade to our systems in Terrace on January 6th, 2010. The work will be completed early in the morning of the 6th. The outage will be less than an hour in length. Service is expected to be restored by 2AM. If you are experiencing difficulties after this time, please reboot your modem and if the problem persists, please contact technical support at 1-800-442-8664.