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Questions?
CALL US
250-624-2111 or
Toll-free 1-800-442-8664
Our call centre is open:
- Mon to Fri – 8:30am to 5:30pm
VISIT US IN PRINCE RUPERT
248 3rd Avenue West
Prince Rupert, BC
Our storefront is open:
- Mon – 9am to 5pm
- Tue – 9am to 5pm
- Wed – 9:30am to 5pm
- Thu – 9am to 5pm
- Fri – 9am to 5pm
VISIT US IN TERRACE
2709 Kalum Street (South of Highway 16)
Terrace, BC
Our storefront is open:
- Mon to Fri – 10am to 4pm
EMAIL US
Customer Service Inquiries
citywest@cwct.ca
Business Telephone Inquiries
dispatch@cwct.ca
Internet Inquiries
internet@cwct.ca
Administration Inquiries
administration@cwct.ca
Slower Internet Speeds Due to Fibre Break in Lower Mainland
Due to a fibre break in the Lower Mainland, CityWest Internet customers have been experiencing slower Internet speeds.
Technicians are working on repairing the fibre break and CityWest has been advised that regular Internet service should be restored soon.
Thank you.