latest news
Questions?
CALL US
250-624-2111 or
Toll-free 1-800-442-8664
Our call centre is open:
- Mon to Fri – 8:30am to 5:30pm
VISIT US IN PRINCE RUPERT
248 3rd Avenue West
Prince Rupert, BC
Our storefront is open:
- Mon – 9am to 5pm
- Tue – 9am to 5pm
- Wed – 9:30am to 5pm
- Thu – 9am to 5pm
- Fri – 9am to 5pm
VISIT US IN TERRACE
2709 Kalum Street (South of Highway 16)
Terrace, BC
Our storefront is open:
- Mon to Fri – 10am to 4pm
EMAIL US
Customer Service Inquiries
citywest@cwct.ca
Business Telephone Inquiries
dispatch@cwct.ca
Internet Inquiries
internet@cwct.ca
Administration Inquiries
administration@cwct.ca
Update: Internet Disruption
CityWest has been advised by our bandwidth provider that the fibre break was much worse than expected. Technicians are continuing to repair the fibre, and we have have been told that Internet service should be back to normal by 3pm today.
Thank you.