“We’re a happy customer of CityWest because the service is local – that’s the big thing. When you call, you talk to a local person, and you’re not waiting for days for them to get back to you. And when you support local suppliers, your community stays prosperous.”
Ian Munson, Bear Creek Contracting
Terrace / Thornhill
CityWest Warns Public About Email Scams
Posted: February 07, 2017
We have been alerted by our customers about fraudulent e-mails being sent from a "@citywest.ca" domain. These are not legitimate and CityWest does not use this domain for its employee accounts. All CityWest employee and business e-mail accounts use the "@cwct.ca" domain.
The fraudulent e-mails being sent to our customers have ranged from termination of an account holder's services to a customer survey. These are scams meant to collect the personal information of CityWest customers. Please ignore and delete these e-mails, or any popups asking you to take a CityWest customer survey.
We are working to put a stop to these fraudulent e-mails. If you have any questions or concerns call us at 1-800-442-8664.
Below is an example of a fraudulent termination request.
Bundle Up & Save
Helping you start the New Year by saving even more in a bundle
- CityWest Community Television to Re-Broadcast Provincial Election Debates
May 04, 2017
- CityWest Notifies Prince Rupert Customers of Fibre Relocation
May 03, 2017
- CityWest Continues Investing in Terrace, with $1 Million in Improvements for its Customers
April 10, 2017
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