prince rupert
Questions?
CALL US
250-624-2111 or
Toll-free 1-888-622-6262
Our call centre is open:
- Mon to Fri – 8:30am to 6pm
VISIT US IN PRINCE RUPERT
248 3rd Avenue West
Prince Rupert, BC
Our storefront is open:
- Mon – 9am to 5pm
- Tue – 9am to 5pm
- Wed – 9:30am to 5pm
- Thu – 9am to 5pm
- Fri – 9am to 5pm
VISIT US IN TERRACE
2709 Kalum Street (South of Highway 16)
Terrace, BC
Our storefront is open:
- Mon to Fri – 10am to 4pm
EMAIL US
Customer Service Inquiries
citywest@cwct.ca
Business Telephone Inquiries
dispatch@cwct.ca
Internet Inquiries
internet@cwct.ca
Administration Inquiries
administration@cwct.ca
Plans & Services
Cellular Voice Plans & Services
CityWest is committed to providing affordable cellular plans and services to suit your lifestyle.
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Data (Email and Internet) Plans for Smartphone Users
CityWest is pleased to offer a variety of data plans to suit your needs.
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Canada Talk Unlimited Cellular Voice Plan
Our Canada Talk Unlimited cellular voice plan is a $99.95 flat-rate. call-all-you-want cellular plan from CityWest.
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Basic Cell Plan - Pay Only For The Minutes You Use
Introducing Basic Cell, our cellular plan starting at $0 per month. This is a pay-by-the-minute cellular plan. Basic Cell is designed for customers who don't regularly talk on their cell phone and is available only as a non-contract plan.
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Web-Text-Pic Bundle
Get more from your cell phone and save a bundle ...
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Picture / Video Messaging
A picture or video message is worth a thousand words.
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Mobile Web Browsing
Mobile Web Browsing is available on all Bell Mobility cell phones sold at CityWest. Check e-mail, play games, send instant messages, browse the latest ringtones and screensavers and more.
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Text Messaging
Exchange text messages with friends and family. It's a quick, handy way to keep in touch!
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Cellular Calling Features
Are you interested in cellular voicemail or other cellular calling features? Here is a description complete with instructions.
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10-4 Service
10-4 lets you use your cell phone (Sanyo PRO-700 or SANYO PRO-200) as a walkie-talkie. It's designed for quick conversations. With this service, users can contact other 10-4 subscribers one-on-one or have group conversations with up to 5 other people.
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Travelling / Roaming With Your Cell Phone
How am I billed when I am travelling (roaming) in Canada? How do I make an outgoing call and how do people call me? Click here to find the answer to these commonly asked questions.
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Billing
Are you wondering about rates and how the billing works for your cell phone?
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Cellular Safety
CityWest advocates the safe use of all of our products, and would like you to know the risk of talking on your cell phone while driving.
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Wireless Coverage Map for British Columbia
You can view the cellular coverage that CityWest offers in British Columbia.
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