prince rupert
Questions?
CALL US
250-624-2111 or
Toll-free 1-888-622-6262
Our call centre is open:
- Mon to Fri – 8:30am to 6pm
VISIT US IN PRINCE RUPERT
248 3rd Avenue West
Prince Rupert, BC
Our storefront is open:
- Mon – 9am to 5pm
- Tue – 9am to 5pm
- Wed – 9:30am to 5pm
- Thu – 9am to 5pm
- Fri – 9am to 5pm
VISIT US IN TERRACE
2709 Kalum Street (South of Highway 16)
Terrace, BC
Our storefront is open:
- Mon to Fri – 10am to 4pm
EMAIL US
Customer Service Inquiries
citywest@cwct.ca
Business Telephone Inquiries
dispatch@cwct.ca
Internet Inquiries
internet@cwct.ca
Administration Inquiries
administration@cwct.ca


Text Messaging
Text Messaging allows you to exchange text messages with text-capable friends and family across Canada and the U.S. - on your cell phone. Most incoming messages are no charge. Outgoing text messaging is automatically available on a pay-per-use basis of 15 cents per text up to a maximum of $15 per month. Or, you can subscribe to Unlimited Text Messaging for $10 per month.
Text messaging is a great way to keep in touch when it's not convenient to talk!
For texting abbreviations, please click here!
Here's how to get started:
For more detailed instructions specific to your cell phone, please see your user guide or talk to one of our Customer Service Reps.
If you would like to send an International Text Message, please click here. Please note that International Text Messages are 20 cents per text message and are not included in our Unlimited Text Messaging plan.