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Questions?
CALL US
250-624-2111 or
Toll-free 1-800-442-8664
Our call centre is open:
- Mon to Fri – 8:30am to 5:30pm
VISIT US IN PRINCE RUPERT
248 3rd Avenue West
Prince Rupert, BC
Our storefront is open:
- Mon – 9am to 5pm
- Tue – 9am to 5pm
- Wed – 9:30am to 5pm
- Thu – 9am to 5pm
- Fri – 9am to 5pm
VISIT US IN TERRACE
2709 Kalum Street (South of Highway 16)
Terrace, BC
Our storefront is open:
- Mon to Fri – 10am to 4pm
EMAIL US
Customer Service Inquiries
citywest@cwct.ca
Business Telephone Inquiries
dispatch@cwct.ca
Internet Inquiries
internet@cwct.ca
Administration Inquiries
administration@cwct.ca
Refer-A-Friend
Refer a friend to subscribe to one or more of the following CityWest services:
Digital Cable TV, High-Speed Internet, or Telephone Service
and receive a $50 credit on your CityWest Account!
It's our way of saying thank you for sharing the benefits of our services with your friends.
How does it work?
Print this CityWest referral voucher, fill out your name and CityWest account number, and your friend can submit the voucher to CityWest when he or she subscribes to one of the services! Your account will be credited after your friend has completed three months of continuous service!