CityWest - Your Northwest Connection

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Smithers - High Speed Internet Plans


Please note: Speeds on the Internet fluctuate and are affected by the amount of traffic on a given website, on the amount of RAM and available memory on your computer, and other conditions beyond our control. Maximum data rates are provided to compare throughput in various Internet plans and in no way represent a guarantee that such speeds will be available to a customer's home.

Cable Internet

Name of Plan

Light Cable Internet

High Speed Cable Internet

Monthly fee for customers with cable TV

$24.95*

$34.95*

Monthly fee for customers without cable TV

$34.95*

$44.95*

Maximum data rates

128 kbps upstream & downstream

512 kbps upstream and 5 mbps downstream

Emails

1

3

Extra emails

n/a

$2 email

Web space

None

5 mb
($10/extra 15 mb)

IP Addresses

1 dynamic

1 dynamic

Domain Hosting

n/a

Yes - $15/month

Data Traffic Limits

40 gb/month

75 gb/month

Rates for additional data transferred

$2/gb

$2/gb

*Price includes modem rental. All high speed Internet services require a Network Interface card installed in your computer.

Installation is $79.95, but currently we have a promotion where the installation is FREE and you will save $15 per month for the first six months of your subscription!

Why Get CityWest Cable Internet?

CityWest Cable Internet offers more bandwidth than other high-speed services, and hundreds of times more bandwidth than a dial-up service. More bandwidth means that your speeds are consistently fast. Speed and value are the two best reasons to get Cable Internet, but here are a few more:

  • Speeds don't deteriorate when you live on the outskirts of our network.
  • Cable runs on a scalable network - we can upgrade on the fly to accommodate more customers.
  • Always On - no need to dial-in
  • Free on-site service calls as required
  • Hassle-free professional installation
  • Bundling Cable Internet with Cable TV means even better value - and the convenience of one bill for multiple services

If you would like to subscribe or change your plan, please call 1-800-442-8664 and press 2 for technical assistance.



Questions?

CALL US

250-624-2111 or
Toll-free 1-888-622-6262

Our call centre is open:

  • Mon to Fri – 8:30am to 6pm
VISIT US IN PRINCE RUPERT

248 3rd Avenue West
Prince Rupert, BC

Our storefront is open:

  • Mon – 9am to 5pm
  • Tue – 9am to 5pm
  • Wed – 9:30am to 5pm
  • Thu – 9am to 5pm
  • Fri – 9am to 5pm
VISIT US IN TERRACE

2709 Kalum Street (South of Highway 16)
Terrace, BC

Our storefront is open:

  • Mon to Fri – 10am to 4pm
EMAIL US

Customer Service Inquiries
citywest@cwct.ca

Business Telephone Inquiries
dispatch@cwct.ca

Internet Inquiries
internet@cwct.ca

Administration Inquiries
administration@cwct.ca

Promotions: