Telephone

New local exchange

CityWest is now a phone provider in select areas of Smithers.

As a phone provider, we applied through the CRTC to become a Competitive Local Exchange Carrier (CLEC) in the community of Smithers. This means there is now a new phone number range for our Smithers customers: 778-640-XXXX. This phone number range now overlays the following calling exchanges:

            250-847-XXXX
            250-876-XXXX
            250-877-XXXX

In other words, any calls made with any of the above numbers to or from the 778-640 range will now be treated as a local call. For more information on our phone product, including how you can keep your phone number if you switch from another provider, click here.

We also encourage any businesses with an in-house Private Branch Exchange (PBX) system within the exchanges listed above to include 778-640 as a local number.

If you have any questions about this, please email citywest@cwct.ca

Available in:

We switched to CityWest several years ago because it was about half price for commercial phone and Internet compared to our other provider. We had a few issues at the beginning and they were resolved immediately. We have not had any issues since. We are a local company like CityWest and we like dealing with local people.

Doug Johnson, Big River Distributors Ltd.
Terrace / Thornhill

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