Telephone

New local exchange

CityWest is now a phone provider in select areas of Smithers.

As a phone provider, we applied through the CRTC to become a Competitive Local Exchange Carrier (CLEC) in the community of Smithers. This means there is now a new phone number range for our Smithers customers: 778-640-XXXX. This phone number range now overlays the following calling exchanges:

            250-847-XXXX
            250-876-XXXX
            250-877-XXXX

In other words, any calls made with any of the above numbers to or from the 778-640 range will now be treated as a local call. For more information on our phone product, including how you can keep your phone number if you switch from another provider, click here.

We also encourage any businesses with an in-house Private Branch Exchange (PBX) system within the exchanges listed above to include 778-640 as a local number.

If you have any questions about this, please email citywest@cwct.ca

Available in:

I’d like to thank CityWest for their awesome service today. I have been having phone problems for about 2 weeks. I finally called them last week and got an appointment for today. They came out and fixed the problem for me.

Free DVR

Free DVR rental on a 2-year plan

Learn More »

Community Channel 10

We bring you locally produced content. Use this as your platform to share community events, photos and videos.

Learn More »

Get Connected

Signup for news & specials.