Telephone

New local exchange

CityWest is now a phone provider in select areas of Smithers.

As a phone provider, we applied through the CRTC to become a Competitive Local Exchange Carrier (CLEC) in the community of Smithers. This means there is now a new phone number range for our Smithers customers: 778-640-XXXX. This phone number range now overlays the following calling exchanges:

            250-847-XXXX
            250-876-XXXX
            250-877-XXXX

In other words, any calls made with any of the above numbers to or from the 778-640 range will now be treated as a local call. For more information on our phone product, including how you can keep your phone number if you switch from another provider, click here.

We also encourage any businesses with an in-house Private Branch Exchange (PBX) system within the exchanges listed above to include 778-640 as a local number.

If you have any questions about this, please email citywest@cwct.ca

Available in:

My wife and I have lived in five different homes in Rupert over the years, and every single installation was handled in a very efficient and expedient fashion and it was always done by someone that we knew as a fellow Rupertite. The installation always took place on the day that we moved into the house and we continued to be very impressed by that consistent level of service. On occasion, there have been times when power interruptions and storms have caused some problems; but it has always been evident to me that my fellow Rupertites who are the employees of CityWest have our best interests in heart as far as getting the service back on line and functioning as soon as is possible

Doug Kydd
Prince Rupert

Bundle Up & Save

Helping you start the New Year by saving even more in a bundle

Learn More »

Community Channel 10

We bring you locally produced content. Use this as your platform to share community events, photos and videos.

Learn More »

Get Connected

Signup for news & specials.