CityWest Launches Gigabit Internet Service

Sep 18, 2019

PRINCE RUPERT – In front of a Chamber of Commerce audience today, CityWest announced that it was launching Quantum Gigabit, its fastest Internet package to date, and four times faster than its current offering.

“Today, I’m happy to announce that our Internet just got faster,” said Chris Armstrong, Director of Marketing at CityWest. “A gigabit service is what every Internet service provider strives for, and it’s something we’ve been working on for the last decade.”

The Quantum Gigabit service will give customers the ability to get Internet download speeds of up to 1,000 megabits per second (or, 1 gigabit per second), with upload speeds of up to 100 megabits per second. It will be available to all residential customers who have access to fibre-to-the-home technology.

“We’re happy that we could make this announcement in Prince Rupert, which is the site of our main office and where our story started,” said Chris Marett, CEO of CityWest, after the Chamber luncheon. “But we’re also proud to be able to offer this super-fast Internet speed to many other areas of Northern B.C.”

For now, only customers on fibre will have access to the higher speed. Quantum Gigabit will give customers much more bandwidth, allowing them to stream high-quality video, upload pictures and music in seconds, and put more smart devices on their home network. It is also 20 times faster than the federal government’s goal to see all of Canada have access to a 50 megabit per second service.

Launching a residential gigabit service is also considered a milestone in the telecommunications industry. “For quite some time, it’s been one of our goals to launch a gigabit service,” said Marett. “And it’s due to the hard work of everyone at CityWest that allowed us to get to this point today, from the technicians in the field, to the Internet department behind the scenes, to the front-line customer service representatives. They should all be proud of our accomplishment.”