We would like to advise our customers that we will be closing our doors to the public in Prince Rupert on Monday, March 22, and we will re-open on Tuesday, April 6.
We are undertaking this action to keep our employees and customers safe in response to rising COVID-19 cases in Prince Rupert.
Our call centre will remain open during this time, and if you have any questions about your products or services, please feel free to give us a call at 1-800-442-8664 or email us at citywest@cwct.ca . You can also talk to us using our “online chat” feature on our website.
During this time, our technicians will refrain from entering customer homes unless absolutely necessary. We are asking our customers to perform self-installs or self-fixes, and our technicians are available on their phones if you have any questions.
We would like to thank our customers in Prince Rupert for their patience and understanding as we work together to stay safe during this time.