Cortes Island - We're Here!

We will be bringing trial customers online with fibre-optic services on Cortes Island. If you've been selected for our trial group and already had CityWest equipment installed in your home or business before being activated, use the resources on this page to connect your services once they're available. 

CityWest services will give you access to:

  • Internet with speeds over 1,000Mbps and no data caps
  • Stream TV with a variety of HD channels so you can customize your own TV package
  • Reliable home phone services with multiple add-on features

For instructions on setting up your Stream TV services, click here.

If you currently have CityWest equipment in your home, please ensure that it has been power cycled and is currently plugged in before you start. To power cycle your equipment, simply unplug it, wait 30 seconds, and plug it back in to the power source.

Once your router has been connected to our network, follow the instructions below to get connected! Please call us at 1-800-442-8664 if you require assistance.

Follow these steps to access your new Internet Servicegigaspire install guide ver2.0_Page_1

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Click here to download this document.

Our Partnership with your Community

CityWest and the SRD are included in a partnership agreement to deliver services on Cortes Island and surrounding communities. A portion of the profits from services in your community will go back to the SRD, providing a direct financial benefit to your community!