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Serving Communities. Building Connection. This Is CityWest.

CityWest is built on a simple belief: that trust grows when people feel seen, heard, and connected to something larger than themselves. We are not a distant tech giant. CityWest is a community-rooted company, shaped by the places we serve and accountable to the people who live there. In small and remote communities, infrastructure is more than cables and towers; it is belonging, opportunity, and confidence. CityWest exists to strengthen those social bonds, investing patiently, listening deeply, and building for the long term. When we expand, we do so with care.

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See What Customers Have To Say

NPS
Camus

“When we started our business in rural British Columbia, we were worried about the quality of our Internet connection. As a photography business, we upload, download, and send gigantic files every day, and a securing and fast connection is a necessity. Thankfully, CityWest offers high-speed Internet packages, something that wasn’t available in our neighbourhood until they created their fibre-optic Internet connections. We can work, listen to music and stream videos all at the same time without having to slow down due to the Internet connection. CityWest is a local company and as such, easy to deal with. We couldn’t imaging running an efficient business in rural B.C. without CityWest.” - Thomas Camus, Camus Photography, Smithers

“As a new customer to CityWest, I was given the most courteous customer service right from the get-go.
When we received the internet, we rarely had troubles with it.  And, the speed was good, very little troubles watching movies and scanning the web. Then when we had cable added to our services, the customer care was outstanding - calls from the office, calls from the technician, calls back from the technician and very helpful instructions on how to set up and connect the cable and DVR boxes. Adding a new bundle to the service was seamless and was added the very next morning. Thank you for your prompt and courteous service. We are happy customers.” - Florence Lockyer, Prince Rupert


“CityWest is an amazing company to deal with. All my dealings with the staff have been incredible, right from the salesperson to the installers. On top of it all, I’m saving a lot of money per month switching from my old provider. I’m very delighted with CityWest’s service!” -Joanne Woodbeck, Houston