Denman Island - We're Here!

This year, we will be bringing beta test customers online with fibre-optic services on Denman Island. If you've had CityWest equipment installed in your home or business before being activated, use the resources on this page to connect your services once they're available. 

CityWest services will give you access to:

  • Internet with speeds over 1,000Mbps and no data caps
  • Stream TV with a variety of HD channels so you can customize your own TV package
  • Reliable home phone services with multiple add-on features

For instructions on setting up your Stream TV services, click here.

If you have CityWest equipment in your home, please ensure that it is plugged in. Once your router has been connected to our network, follow the instructions below to get connected! Please call us at 1-800-442-8664 if you require assistance.

Follow these steps to access your new Internet Servicegigaspire install guide ver2.0_Page_1

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Click here to download this document.

Our Partnership with your Community

 CityWest has partnered with several municipalities, including Comox Valley Regional District. In these partnerships, CityWest owns and operates the infrastructure to deliver services. The community creates a board of directors within the community. This board helps determine the future of the community's connectivity needs. A portion of the profits from services goes back into the community.

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