Dropping In

CityWest is dropping in to your community!

CityWest is expanding across British Columbia, and we’re looking forward to providing services to customers all over the province! We’ll be bringing many new customers high-speed Internet, TV, and phone services over fibre-to-the-home technology.

As part of the construction phase of our projects, we will need to install an underground “drop” – which is a buried fibre-optic cable that runs from the street to your premises.

If your community is on the drop-down menu below, and you would like to grant permission to CityWest and its contractors to perform underground work on your property, please fill in the form below. We will be undertaking some trenching work on your property to reach your home from the street. Once we complete the work, we will return all ground disturbances in your lawns and/or gardens back to their original condition.

When you get a drop, you are not under any obligation to subscribe to CityWest services now or in the future. If you decide later that would like services installed after the initial stages of construction, there will be an additional construction charge

Already have a drop? You might be eligible to get your first 2 months of Internet free when you pre-register for services! Go to www.citywest.ca/pre-register to see if your community is eligible.

For more information and Dropping In FAQs, click here

You must provide your full civic address in the street field. We cannot accept a PO Box. If you own multiple properties, please submit a dropping in form for each connection.