Masset & Old Massett - We're Here!

We're launching fibre-optic services on February 15th in both communities. CityWest services will give you Internet with speeds over 1,000Mbps and no data caps, TV with a variety of HD channels, and reliable home phone services.

For instructions on setting up your Stream TV services, click here.

If you have CityWest equipment in your home, please ensure that it is plugged in. Once your router has been connected to our network, follow the instructions below to get connected! Please call us at 1-800-442-8664 if you require assistance.

Follow these steps to access your new Internet Servicegigaspire install guide ver2.0_Page_1

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Click here to download this document.

Our Partnership with your Community

CityWest has created partnerships with the North Coast Regional District (NCRD) and the Council of the Haida Nation, Old Massett Band Council, and Skidegate Band Council to deliver fibre-optic services throughout Haida Gwaii.

A portion of the profits from services from Haida Gwaii will be re-invested back into the NCRD and Haida communities. That means your subscription to services provides a direct financial benefit to your community.