Maintenance & Outages

We will update any unplanned outages as soon as possible.

If you experience issues with your services after the maintenance window please contact technical support at

Type Affected Areas   Affected Services  Start Time Details
Scheduled maintenance Terrace, Smithers, Vanderhoof All

 2:00 AM - 5:00 AM

July 19th, 2024

Customers with CityWest routers should expect a 30 minute outage during this maintenance window. 

Outage Updates