Maintenance & Outages

We will update any unplanned outages as soon as possible.

If you experience issues with your services after the maintenance window please contact technical support at
1-800-442-8664.

Type Affected Areas   Affected Services  Start Time Details
Scheduled maintenance Terrace, Smithers, Vanderhoof All

 2:00 AM - 5:00 AM

July 19th, 2024

Customers with CityWest routers should expect a 30 minute outage during this maintenance window. 

Outage Updates