Fibre Phone Troubleshooting

For instructions on how to self install fibre phone services, use our Fibre Phone Self Installation guide

  • Why can't I get dial tone?

  • What port should my phone be plugged into?

  • Why isn't there power to my Gigacenter?

  • How do my features work?

Coax Phone Troubleshooting

  • Why can’t I get dial tone?

  • Why isn’t there power to my EMTA?

  • How do my features work?