Phishing emails are fraudulent attempts to obtain sensitive information from users such as usernames, passwords, credit card details, and other personal information. They are often used for malicious reason and disguised as a trustworthy entity.
These fake emails may include contest, surveys, termination of services, or other attempts to obtain personal information.
To better protect yourself from phishing emails here are some things you should know,
If you are unsure of the legitimacy of an email you receive from CityWest or one of its representatives please call us at 1-800-442-8664 to verify.
Below is an example of a phishing email meant to obtain the user's personal information. Please note that this is not from a CityWest employee as we use the "@cwct.ca" domain, not "@citywest.ca"
CityWest offers a variety of calling features to protect you from fraudulent calls from people and automated calls from robocalling agencies.
To learn about calling features click here. or contact us.
To learn about Canada's National Do Not Call list click here.
Similar to phishing emails, other online ads may ask a user to take a survey or click a link to win a prize. These ads may be in the form of pop-up windows or banners on a web page.
Here are some steps on how to protect yourself from online scams,
If you are ever unsure of a promotion from CityWest, please call us at 1-800-442-8664.
Below is an example of an illegitimate pop-up ad.