Digital TV Troubleshooting

  • Why can't I get a certain channel?

  • Why am I missing channels?

  • Why is there pixelization on the channel I’m watching?

  • Why do I have a black screen?

  • I missed a show – how can I watch it later?

  • How do I access VOD content?

  • How do I sync my TV and digital cable receiver

Optical TV Troubleshooting

  • Why won’t my box power on?

  • Why isn’t my wireless TV working?

  • Why can’t I get a certain channel on one of my set top boxes?

  • Why is there pixelization on the channel I’m watching?

  • Why do I have a black screen or “no input”?