Television

TV Everywhere

Welcome to TV Everywhere by CityWest! Watch your favourite TV shows on your personal devices, like smartphones, tablets, or desktop computers. You’ll be able to listen to great music, access live TV, watch the latest episode of your favourite show, or start from the beginning of the season and binge-watch until you’re finished.

And if you’re a Digital or Optical TV subscriber with CityWest, you’ve already got access!

To set up your TV Everywhere account follow the steps below - in less than 10 minutes you can have access to hours of great content - wherever you want to watch it. If you need some assistance setting up your TV Everywhere account, please contact customer service at 1-800-442-8664.



CraveTV $6.50/month
Stream the best of TV all in one place with content from Showtime, HBO, and Crave exclusives for only $6.50/month when you subscribe through CityWest. Customer must subscribe to CityWest Digital or Optical cable to add CraveTV to TV Everywhere.

 


A&E
Check out the latest episodes of Duck Dynasty, Bates Hotel, and Dog the Bounty Hunter.
Plus, watch great live TV. Select “CityWest” in the list of providers to sign in. Available with Eclectic & Epic combos, and Knowledge Pack.

 

 

CTV
Canada's #1 teleivsion lineup is available live and on-demand on CTV Go. Available with the Classic, Eclectic, and Epic packs.

 

 

DISNEY CHANNEL
Can't get enough of your Disney Channel stars? Watch more with the Disney Channel App and catch up on your favourite Disney Channel shows like K.C. Undercover and Girl Meets World on your tablet or mobile device. Available with the Eclectic & Epic combos, and Disney pack. Only compatible with Apple and Android devices.

 

DISNEY JUNIOR

Can't get enough of your family's Disney Junior favourites? Catch up on your favourite shows with the Disney Junior App on your tablet and mobile device.Features the best of Disney Junior with full-length episodes on demand and live streaming. Available with the Eclectic & Epic combos, and Disney pack. Only compatible with Apple and Android devices.

 

 

FX

 


GLOBAL
Watch hit daytime and primetime shows like NCIS, Survivor, and Elementary. Select “CityWest” in the list of providers to sign in. Available with Classic combo.

 

 

HISTORY
Check out the latest episodes of Vikings, Pawn Stars, and Perfect Storms, and watch live TV. Select “CityWest” in the list of providers to sign in. Available with Eclectic & Epic combos, and Knowledge Pack.

 

Hollywood Suite GO
Enjoy unlimited access to the movies that shaped the 70s, 80s, 90s and 2000s, plus essential classics from the Golden Age, whenever and wherever you want with Hollywood Suite GO! Available with the Hollywood Suite pack.

 

 

NICK GO
Watch your all-time favourite Nickelodeon favourites on your tablet or mobile device. Available with the Eclectic & Epic combos, and the Fun pack.

 


SPORTSNET NOW
Your access to 24/7 live sports starts today. More NHL games than any other network, over 40 regular season Toronto Raptors games, over 100 Premier League games, and all 162 regular reason Blue Jays Games. Available with Classic Combo. Access to some features of Sportsnet Now requires the Eclectic & Epic combo or Sports pack.

 


STINGRAY
Get access to thousands of great songs, organized by genre. Select “Watch TV Everywhere” in the list of providers to sign in. Available with Classic combo.
Click here for instructions on how to use the Stingray app for your smartphone or tablet.
 

 

THE MOVIE NETWORK & HBO
Experience the best The Movie Network and  HBO Canada has to offer, on your Tablet, Smartphone, computer and select TVs and gaming consoles. Select "CityWest" in the list of providers to sign in. Only available with Epic combos & Movies Pack.


TREEHOUSE
Now your little ones can enjoy their favourite Treehouse shows on your tablet in the same trusted environment we know parents value. Available with Eclectic & Epic combos, and Fun Pack.

 

 

TSN
Catch the latest game-changing app from Canada's Sports Leader. The TSN app gives subscribers the ability to watch TSN live on multiple platforms, anytime, anywhere. Available with the Classic, Eclectic, and Epic packs.

 

 

WWE
Take WWE with you wherever you go - any time, day or night - with the official WWE app.

 

YTV Go
Get the power to watch your favourite shows like Spongebob Squarepants on your tablet or mobile device. Available with the Eclectic & Epic combos, and the Fun pack.

 

 

 

Step 1: Set up your account

Before you can get access to content, you’ll need to set up your account. 

To do this, go to www.watchtveverywhere.ca, and you’ll see this screen:

Click on the drop-down box next to “select your TV provider” and select “CityWest” 

Now select “register” from the menu bar at the top of the screen. Notice that the “CityWest” logo will appear on the right-hand side of the screen.

This will bring you to the registration page. We recommend you have a copy of your current statement nearby when filling out this online form.

Let’s take it from the top:

Account number: Enter your 9-digit account number that is found at the top right-hand corner of your monthly bill.

Last name on statement: Be sure you enter exactly what appears as your name on your bill as your last name.

Verification code: Simply enter the 5-digit number at the right of this field. This is to ensure you’re a human, not an online robot.

New user information: You can enter whatever information you’d like in these fields. Write down your password and keep it in a safe place. You will need a valid email address – you’ll see why in step 2.

Now, click register. You’ll be brought to another screen, which is required for legal purposes. Click  “Create Account.” 

Next, you’ll need to activate your account.

Step 2: Email activation

Open up your email account. You should notice an email from “watchTVeverywhere” with the subject line “Activation link.” Click on that link.

You will then be brought to another web page that says, “Your account is now activated.”

Congratulations! You now have a TV Everywhere account. Now, let’s access some of that content.

Step 3: Sign in

Click on the “log in” link at the top of the Watch TV Everywhere screen.


 
You’ll be brought to the main login page. Enter your email and password that you used to create your account (from Step 1). Hit “enter” or click “login.”

If successful, you should see a screen with some network logos. The networks you have access to will depend on the subscriptions you have in your TV package. For example, if you subscribe to all channels, you will see this screen:

Click on any of the logos to access content on your device. Depending on the network, you may be asked to sign in again. 

PLEASE NOTE that it takes a while to access content on Global Go. You should be able to unlock content within 24 hours of signing up to TV Everywhere.

Step 4: Download the app 

You can watch great programming without using your web browser by downloading the app for each network on your device. Log in using the same e-mail and password.

CityWest’s quick response time and flexibility have allowed us to rest easy when we conduct our day-to-day business. We’re lucky to have such an innovative company in the North providing us with great Internet and TV services for our guests. We’re looking forward to a continuing relationship for many years to come.

Jack Payne, Inn on the Harbour
Prince Rupert

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